feedback Posts

Introducing GlobalGiving Disaster Feedback Fellows

Introducing GlobalGiving Disaster Feedback Fellows

GlobalGiving is offering an opportunity for ten disaster relief and recovery practitioners to become GlobalGiving Disaster Feedback Fellows. The purpose of the Disaster Feedback Fellowship is to build a community of practice among disaster relief and recovery organizations that collect community feedback and implement changes to improve their work.

Disaster Feedback Fellows will have the opportunity to spend one week in Washington, DC learning from each other, promoting their projects to an audience of peers and funders, and speaking at and attending the 2018 Feedback Summit on October 4-5, 2018. This Summit will bring together leading thinkers, practitioners, funders, and researchers to talk about closing feedback loops in aid, philanthropy, and government. We want to feature your important work among this group, regardless of your experience or knowledge of the topic. For those newer to collecting and using feedback, we will cover your tuition to attend a one-day Feedback Crash Course on October 3. This interactive workshop will equip you with the knowledge, skills and tools you need to listen and respond to feedback from the people you seek to serve.

Disaster Feedback Fellows will spend their first day in Washington learning from each other, as they share their experiences navigating their work in a post-disaster environment. The second day will be all about helping you grow your network and your work, as we provide opportunities for you to tell your stories to new donors or media outlets. Following their week in DC and with the support of GlobalGiving, the 2018 Disaster Feedback Fellows will help drive feedback learning and peer exchanges within their own communities and the greater GlobalGiving community.

We are looking for people with a range of experiences collecting and using feedback – from expert to novice! – so that we can learn and grow with each other.

Fill out this short form by July 20 to apply! As always, feel free to reach out with any questions.

The Benefits

  • Ticket to attend the Feedback Summit on October 4-5, 2018 ($600 value)

  • Full tuition to attend the one-day Feedback Crash Course on October 3, 2018 ($400 value)

  • A $10,000 grant to cover your travel and accomodation for one week in Washington, DC

  • Opportunity to speak about your organization’s work in front of funders and peer organizations

  • Connection and collaboration with other nonprofit partners carrying out disaster recovery work

  • Opportunity to be featured in GlobalGiving’s social media, Learn section, and/or donor newsletter

  • One-on-one in-person fundraising and content support from the GlobalGiving team

  • Opportunity to apply for additional funding for ideas sparked during this experience (either related to community feedback or collaborative projects developed from contacts you made during the week)

The Requirements

  • In-person presence in Washington DC the week of October 1-5, 2018

  • Participation in the two-day Feedback Summit on October 4-5, 2018

  • Participation in the one-day Feedback Crash Course on October 3, 2018 (either as a participant or a trainer – we know some of you are already experts in this topic!)

  • Ability to speak about your organization’s work to a larger audience (either as an individual, on a panel, during a webinar, or as a table leader)

  • Creation of one blog post about the work that your organization is carrying out related to community feedback

As always, let us know at projecthelp@globalgiving.org if you have any questions!
GlobalGiving’s Second Peer-to-Peer Mentoring Program!

GlobalGiving’s Second Peer-to-Peer Mentoring Program!

Last year, we listened to your feedback for GlobalGiving to build additional ways for you to learn from your peers and built the GlobalGiving Mentoring Program. Last year’s program was a giant success with more than 100 requests to chat with one of our mentors! From learning more about marketing your organization to navigating through the GG Rewards system, our mentors helped many of you to take your organization to the next level.

We are continuing the program this year with four new GlobalGiving partners who are here to mentor you through your fundraising journey and help your organization become more successful. Here are the four topics you can now receive assistance on through a consultation:

  • Social Media Marketing on a Tight Budget – Magy Kaleynska (GLOW Association)
    • Magy will help your organization build a social presence which is key for attracting more supporters and donors for your cause. If you struggle to do it on a tight or no budget, than this consultation is for you! You will learn specific tactics for attracting followers for your profiles and keeping the ones you already have active.
  • Maximizing Your Fundraising on GlobalGiving  – Mansi Kotak (The Rahul Kotak Foundation)
    • Mansi will help your organization think through how to create simple, effective and eye-catching infographics, posters and videos on a budget to help you raise more funds!
  • Maximizing Benefits through GG Rewards Strategies – Venkat Ramakrishnan (Isha Vidhya)
    • Venkat has been on GlobalGiving for three years with his organization, Isha Vidhya, and has learned a great deal about how best to use the GlobalGiving platform for your organization’s success! Venkat can help you better understand how you can utilize the GG Rewards system to become more effective as an organization and get more donor visibility!
  • Using Integrated Communications for Storytelling  – Alicia Carter (Even Ground)
    • Alicia will help your organization develop a personal connection between donors and your cause by focusing on ways to tell positive stories of empowerment and success using email, social media, and video to engage your donors and promote your cause!

Results from the Nonprofit Partner Survey – Part Two

Results from the Nonprofit Partner Survey – Part Two

One of GlobalGiving’s core values is to Listen, Act, Learn. Repeat, which means we want to hear feedback from you, our amazing nonprofit partners. Surveying is one such way that we listen so that we can act in accordance with the needs, challenges, and priorities that resonate most.

From May 15th to 26th, we released the 2017 GlobalGiving Nonprofit Partner Annual Survey, a long-form version of our quarterly survey, in which we asked you to answer key questions and topics related to the GlobalGiving experience. We have already covered part one of the survey results and now we’d like to present the final analysis!

The Results, Part Two

As you know, GlobalGiving is not just a fundraising platform; we also want to be your hub for learning! We believe one thing is true across all sectors: the most effective organizations are those with a learning culture. Therefore, we wanted to get a better sense of what your expectations were around learning on GlobalGiving and whether those expectations were met.

Listening to You: Results from the Nonprofit Partner Survey

Listening to You: Results from the Nonprofit Partner Survey

You’re probably used to it by now – every quarter, we at GlobalGiving send out a survey to get your feedback. We do this because we want to hear what you have to say, the good, the bad, and the ugly, so that we can ultimately serve you, our nonprofit partners, better in the programs that we run, the technology that we develop, and the services that we provide!

As you know, one of our core values at GlobalGiving is Listen, Act, Learn. Repeat. Surveying is one such way that we listen to you so that we can act in accordance with the needs, challenges, and priorities that resonate most. We are excited to share this overview of the top-line results, in addition to how we plan to act based on the feedback that we’ve received.

From May 15th to 26th, we released the 2017 GlobalGiving Nonprofit Partner Annual Survey, a long-form version of our quarterly survey, in which we asked you to answer key questions and topics related to the GlobalGiving experience. During the 12-day period during which the survey was open, 626 nonprofit partners responded. Of these, 55% were Superstars, 32% were Leaders, and 11.5% were Partners. (The remainder were organizations which are new to the platform.)

Introducing a New Way of Hearing from Your Donors!

Introducing a New Way of Hearing from Your Donors!

Thanks to all the feedback we received from our GlobalGiving Project Leader survey, we have learned that you want more opportunities to get feedback directly from your donors! You told us this feedback would be valuable in understanding more about how donors react to your project reports, help you improve your current projects, and overall give a better sense of how donors feel about your projects.

GlobalGiving collects feedback from donors in a couple of ways. First, we collect feedback on their experience on the GlobalGiving website after they give a donation. This information helps us improve the donation experience and helps us to drive more resources to our nonprofit partners.

Second, we also collect feedback from your project reports which provides an opportunity for donors to share their thoughts on the work that you are doing. We used to do this by using a comment button at the end of project reports. We have recently made a change to this feature to make it more user friendly, and to increase response rates!