Here at GlobalGiving, we believe that good feedback loops are crucial to becoming an effective development organization. In order to solve the world’s biggest problems, we must be Listening to constituents, peers, and experts; Acting on what we hear; and Learning from those experiences. We want to help you to become more effective through this process as well!
We just launched our Effectiveness Dashboard to help you track and improve your own progress along this cycle. One way your organization can earn points is by collecting feedback from those who benefit from your services. You can’t listen to your community, act on what you hear, and learn from those experiences without first collecting feedback from the community where you do your work.
GlobalGiving’s Storytelling methodology asks community members: “Tell us about a time when a person or an organization tried to change something in your community.” Storytellers then answer a few basic questions about their story, and the tools we’ve developed can help you analyze those stories to inform your programs and help you better understand your community.
Community Feedback Fund
To make this process a little easier, GlobalGiving is offering technical support and up to $2,000 to help your organization collect the feedback it needs through our Storytelling methodology. As an added bonus, you’ll also earn points on your Effectiveness Dashboard! The deadline to apply is May 17.
Community Feedback Webinar
To help you develop a plan for collecting feedback within your community and to provide you with more details about the new Community Feedback Fund, GlobalGiving will be hosting a webinar on Wednesday, April 30 at 9 am EDT (Find this time in your city) and 3 pm EDT (Find this time in your city). Sign up for the webinar here.
Want to apply? Here are the Terms and Conditions:
- Only GlobalGiving Partners, Leaders, and Superstars with active projects on GlobalGiving.org are eligible to apply.
- Organizations may apply for a maximum of $2,000 in funds to be used to cover costs specific to story collecting, and must include a draft budget for the support sought.
- Organizations receiving the funds must use the GlobalGiving storytelling tool to collect these community stories. All stories become part of the GlobalGiving’s open source database.
- Storytelling Funds can be used to cover incremental costs for collecting stories, including:
- Printing or copying the story form
- Volunteer/scribe/storyteller incentives (but not regular staff salary)
- Translation and transcription of the forms or stories
- Workshop space rental
- Funds will be sent after the first 100 stories are collected and entered into the Storytelling database. It is the responsibility of the organization to notify GlobalGiving when the stories are collected and to submit receipts of the costs.
- The first 100 stories must be collected before September 1, 2014 or GlobalGiving reserves the right to revoke the funds.
- In addition to funding, recipients selected for this opportunity also receive:
- A pre-collection call with a GlobalGiving storytelling expert to help design your story collection;
- Participation in a training webinar on using the tool and analyzing the data for an unlimited number of staff;
- Ongoing support from GlobalGiving storytelling experts while the initial storytelling is conducted;
- One round of post-collection analysis.
- The deadline to apply is May 17, 2014.