Tools for Success Posts

GlobalGiving’s Second Peer-to-Peer Mentoring Program!

GlobalGiving’s Second Peer-to-Peer Mentoring Program!

Last year, we listened to your feedback for GlobalGiving to build additional ways for you to learn from your peers and built the GlobalGiving Mentoring Program. Last year’s program was a giant success with more than 100 requests to chat with one of our mentors! From learning more about marketing your organization to navigating through the GG Rewards system, our mentors helped many of you to take your organization to the next level.

We are continuing the program this year with four new GlobalGiving partners who are here to mentor you through your fundraising journey and help your organization become more successful. Here are the four topics you can now receive assistance on through a consultation:

  • Social Media Marketing on a Tight Budget – Magy Kaleynska (GLOW Association)
    • Magy will help your organization build a social presence which is key for attracting more supporters and donors for your cause. If you struggle to do it on a tight or no budget, than this consultation is for you! You will learn specific tactics for attracting followers for your profiles and keeping the ones you already have active.
  • Maximizing Your Fundraising on GlobalGiving  – Mansi Kotak (The Rahul Kotak Foundation)
    • Mansi will help your organization think through how to create simple, effective and eye-catching infographics, posters and videos on a budget to help you raise more funds!
  • Maximizing Benefits through GG Rewards Strategies – Venkat Ramakrishnan (Isha Vidhya)
    • Venkat has been on GlobalGiving for three years with his organization, Isha Vidhya, and has learned a great deal about how best to use the GlobalGiving platform for your organization’s success! Venkat can help you better understand how you can utilize the GG Rewards system to become more effective as an organization and get more donor visibility!
  • Using Integrated Communications for Storytelling  – Alicia Carter (Even Ground)
    • Alicia will help your organization develop a personal connection between donors and your cause by focusing on ways to tell positive stories of empowerment and success using email, social media, and video to engage your donors and promote your cause!

Using Slack at GlobalGiving

Using Slack at GlobalGiving

GlobalGiving is constantly looking for resources and tools that our team can share with our partners to help your organization more easily achieve your mission and goals!

One resource we have recently been reviewing is the Slack tool. Slack is a digital workspace that allows your team to connect more easily and efficiently and is currently the fastest growing workplace productivity software in the world. Currently, GlobalGiving uses the Slack platform to easily coordinate across teams and limit the amount of emails we send as an organization. It has been an invaluable tool for our team!

Why Slack?

Slack organizes your organization’s work so that you can focus on what’s important and streamline your priorities. If your team spends several hours each day in your email inbox or uses email to organize your To-Do list, then you may benefit from Slack as a way to improve your workflow management and the way you organize priorities.

Advantages of using Slack:

  1. It’s a better way to organize teams around priorities as opposed to email or using spreadsheets.
  2. It can save the entire team time and keep tasks organized.
  3. It lets you build a custom workflow for your needs, with an extensive list of other software products that can be integrated with Slack.
  4. It can reduce the cost of training new hires, and better organize daily conversations.
  5. It enables your team to integrate new technologies into your work.

Announcing Changes to the GlobalGiving Dashboard!

Announcing Changes to the GlobalGiving Dashboard!

One of GlobalGiving’s core values is to Listen, Act, Learn. Repeat. This means continuously listening to the feedback you, our nonprofit partners, provide us and constantly trying new ways to provide a better experience for everyone. With that in mind, we have heard your feedback regarding the Project Entry system and we are excited to announce that we have launched a new and improved dashboard!

What’s New?

We have changed the set-up of the old Project Entry system to be more of a complete summary of your GlobalGiving projects all in one place! You will be able to see recent activity for all your projects as well as a overall donor numbers and amounts raised. To help you explore this new tool, we have created this webinar as a introductory tour to your new dashboard!

For the next few weeks, we will keep a button at the top of your dashboard so you can switch back and forth between the new and old systems to give you time to transition. If you have any feedback or questions, please do not hesitate to reach out! We are happy to help!

New Trending Projects Feature on the Homepage

New Trending Projects Feature on the Homepage

Have you noticed anything different about our homepage? You can now see GlobalGiving’s brand new feature: Trending Projects!

How does it work?

Every night, GlobalGiving updates trending scores for all projects based on their donation activity  on GlobalGiving over the last rolling week. Projects with a large relative increase in their donations compared to their activity over the seven previous days will have the highest trending scores.

Each project’s trending score is calculated relative to its own recent donation activity alone.  This means a project going from one donation to 10 is more likely to be a top trending project than one that increases from 100 donations to 110 donations, even though they had the same raw increase in donors. This ensures that all projects are on a level playing field when it comes to calculating whether or not they’re trending. Scores are updated every night and will remain the same until they’re updated the following day.  

The projects with the top five trending scores will have a banner on their project pages, and the project with the topmost score will be shown on the homepage!  

The idea is similar to Twitter’s trending topics and is based on the idea that showing trends publicly can be a useful drive of charitable donations. Research has shown that people get excited to give when they see that others are also excited and already giving, so we hope this will be a great tool to use to mobilize your donors to help you get on the homepage as a trending project!  

What’s next?

Right now, the only information available about trending projects is the banner itself.  But, in the future, we will email you when your project is trending so you know when your project is on the homepage! We are also exploring ways to let you know when you are close to trending so that you’ll be able to get your donors to help push you over the edge!  As our tech team adds new updates to this, we will let you know! If you have feedback or comments about the feature or questions about how it works, please reach out! We are happy to help.

Announcing New Changes to the GlobalGiving Platform!

Announcing New Changes to the GlobalGiving Platform!

One of GlobalGiving’s core values is to Listen, Act, Learn. Repeat. This means continuously listening to the feedback you, our nonprofit partners, provide us and constantly trying new ways to provide a better experience for all our nonprofit partners on GlobalGiving. Therefore, we’re excited to announce that starting Thursday, October 12th, we will be launching new and improved search and browse features on our site!

Updating search and browse

GlobalGiving will be updating our entire search and browse system on the Give page in order to make it more reliable and intuitive for all users! To clarify, “searching” is when a user puts in keywords into the search bar and GlobalGiving results ordered by relevance to the search terms. ”Browsing” is when a user navigates the site without keywords. Instead they might look for for projects by theme and country; the results that come up are ordered by the ranking algorithm. Our team has gone through a very thorough process performing the necessary research, design, and testing to make sure this new interface is powerful, fast, and enjoyable!

In addition to changes in our search system, we are also updating the ranking algorithm! To remind everyone, the project rank is listed on your GlobalGiving dashboard, alongside your project information in the far right box.

This rank decides which order projects will appear in the search results. Projects with a higher ranking will appear above those with a lower ranking. In the past, this ranking was decided by an algorithm that was overly complicated and had several components duplicated in multiple sections of the calculations.

How will the ranking algorithm change?

In the past, your project was ranked based on a number of factors: your organization’s responsiveness to donors (through project reports and thank-you notes), the number of donors to a project, total dollars raised, and closeness to funding goal.

GlobalGiving spent years creating the GG Rewards system, and we believe it represents a simple yet powerful metric of an organization’s commitment to effectiveness and engagement in the community! Your GG Rewards score will now be the primary factor in determining your project’s browse ranking. This means organizations with a higher total GG Rewards score will have a higher ranking. Additionally, we will continue to provide a small boost in the ranking algorithm for microprojects.