GlobalGiving Resources Posts

The Disaster Feedback Fellows Program is back!

The Disaster Feedback Fellows Program is back!

The 2018 inaugural GlobalGiving Disaster Feedback Fellows program was a huge success and we’re bringing it back again this year! 

We’re inviting GlobalGiving partners working on disaster relief and recovery across the world to apply to be part of the 2019-2020 Disaster Feedback Fellowship program. These 5 fellows will be part of a cohort of 10 frontline practitioners who are currently utilizing feedback practices in their work and will be supported by Feedback Labs for a year-long fellowship to deepen that practice. 

If you’re a GlobalGiving partner working across thematic areas outside the scope of disaster response, you’re eligible to apply to this related Feedback Fellows program. Otherwise, please read on.

We asked. You Answered. Here is what we heard.

We asked. You Answered. Here is what we heard.

Over the last several months, we’ve collected feedback from our nonprofit partners about what new tools, features, and improvements you’d like to see on our platform in two different ways. First, late last year, we shared a public-facing product roadmap to collect your ideas about what improvements we should prioritize. Then in March, we sent our annual survey, getting your feedback on everything from our email response times, to our matching campaign design, to our learning tools and resources. We’ve heard from nearly 1,000 of you, and you’ve inspired us with your innovation and thoughtfulness! Here is some of what we heard, and how we are planning to respond (or have already):

Bringing greater visibility to your work  – when we asked “What does GlobalGiving do for your organization”, the most common response, after fundraising support, was related to GlobalGiving bringing greater visibility to your work through our marketing efforts. We are putting even more effort and resources into our marketing efforts this year to make sure we can continue to bring more eyes and dollars to your projects!

New Feature Helps Donors Subscribe To Your Nonprofit’s Newsletter!

New Feature Helps Donors Subscribe To Your Nonprofit’s Newsletter!

Nonprofit partners have been telling GlobalGiving for years: “We want GlobalGiving donors to be able to opt into our email newsletters!” Well, after hearing your feedback loud and clear and brainstorming solutions, we’re happy to say that this feature is now live!

Here’s how it works:

  1. Add your direct newsletter sign-up link to your organization’s dashboard by clicking “Edit Org Info” and adding the link on the first tab under “Email Signup Link.”
  2. GlobalGiving will add that link to email templates for project reports, thank you notes, and project appeals.
  3. Donors can click directly on the link to subscribe to your email list!

We thought through several solutions and ultimately decided alongside our nonprofit partners that this solution both respects donors’ privacy and engages your most committed supporters. As always, if you have any questions, send us an email, and share your feedback on the product roadmap!

Raise More Money This Year With Unlimited Project Appeals!

Raise More Money This Year With Unlimited Project Appeals!

Several years ago, GlobalGiving launched project appeals, an email tool for nonprofits to reach all their projects’ donors. While we learned that appeals are effective fundraising tools, we also learned the restrictions we placed were too tight—nonprofits could only send appeals twice a year.

That’s why we’re so excited to announce that you can now send unlimited project appeals! While they are still subject to the 1-3 days’ review period, we’re excited to help your organization raise more money than ever using this tool. 

We removed the limitations mid-March as a test, and have been blown away by the results: In 2019 alone, you’ve raised nearly $20,000 for earth-changing work using project appeals. That’s almost as much as project appeals have raised from 2016-2018 combined.

But we aren’t done yet: We’re now launching segmentation for project appeals. Now, if you log into your dashboard, you’ll see three segments available for sending project appeals:

Here’s how those segments are defined.

Active Monthly Donors: Donors with an active recurring donation to one of your projects. If a donor has a recurring donation but has also given one-time gifts to your organization, they will be in this segment.

One-time Donors who have given less than $100: Donors without an active recurring donation. The sum of their donations to your organization—whether they’ve given once or five times—totals less than $100 USD.

One-time Donors who have given $100 or more: Also donors without an active recurring donation. The sum of their donations to your organization totals more than $100 USD.

When sending an appeal, you can choose one of these segments, all three, or everyone subscribed to your project’s updates! 

It’s important to remember that these numbers won’t total the exact number of donations your organization has on GlobalGiving. People may have unsubscribed to your project reports at some point, in which case they are also unsubscribed from appeals. 

We’re excited to keep improving this product to make it more effective and easier to use! You can watch this webinar which has tips and ideas for maximizing project appeals, and if you have thoughts, please share them on the 2019 product roadmap! As always, if you have any questions about appeals, please email us.

GlobalGiving’s New Fundraiser Tool

GlobalGiving’s New Fundraiser Tool

We have exciting news – GlobalGiving has listened to your feedback and revamped our fundraiser tool! This means you have an upgraded resource to share with your fundraising advocates and engaged donors to use to secure more donations to your important work!

While fundraisers have been a tool on GlobalGiving for several years, we recently designed them to be easier to use, more transparent, and all-around more beautiful! Go to globalgiving.org/fundraisers to start exploring.

Because fundraisers are now easier to use, we’ve started promoting them to donors in new places, too. You’ll see “Start a Fundraiser” in the website footer, as well as a bolder call-to-action for donors on your project page under the donation options.