Archive for the ‘Fundraising Tips’ Category

 

Recurring Donations: Setting up your communication strategy

Posted by ksammons on November 15th, 2012

Participating in the Recurring Donation Campaign? Need help setting up your recurring donation “ask”? GlobalGiving can help you with that. Last week we were ecstatic to have GlobalGiving’s very own Unmarketing Manager, Alison Carlman, host a Recurring Donation Webinar. Alison hosted an interactive webinar by helping participants set up their communication strategy. If you were unable to attend you can find a link to the recording and presentation below. Listen to the recording to help you develop your e-mail, Facebook and twitter communications. To listen to the recording and view the presentation click here.

Alison went over four steps that can help you plan out your recurring donation strategy.

Step 1: Set Goals

Set SMART Goals: specific, measurable, attainable, relevant, time-bound.

Example: To get    10   new donors to initiate recurring donations of at least  $20  /month to our project on GlobalGiving during December (and to earn matching money from GlobalGiving!)

 Step 2: Develop a Strategy

  • Tell a good story
  • Give the right information
  • Make an appropriate ask

Step 3: Identify Your Tools & Assets

a. Get the campaign details straight

b. Build out your story:

  • $ 20 per month could cover the costs of ____
  • This one thing is important because ____
  • Knowing that we can count on that $  20  each month, helps us because ____

c. Figure out what content will help you tell your story:

  • Great photo(s)
  • Great quote(s)

d. Determine your “asks”

Step 4: Plan Your Tactics

When planning your tactics ask yourself:

Who?  (What person/group will you reach out to? Are you aiming to reach new supporters or current supporters and how will your messaging for each group differ?)

How?  (What medium will you use to reach them? Will you use social media, printed mail or a combination?)

What & Why  (Key messages: what’s the story you’ll tell, the  information you’ll give, and the ask you’ll make?)

When?  (With what frequency will you contact them? On what date? Will you send a reminder? When?)

Expert Holiday Fundraising Tips and Tricks

Posted by ksammons on November 12th, 2012

Erica Tavares, International Medical Corps’ Director of Resources Development gave an insightful webinar on setting up a holiday fundraising strategy. We were so lucky to have Erica an expert on fundraising share strategies for getting donor support during the holiday giving season. If you missed Erica’s webinar, don’t worry below you can find a recording and summary of the webinar.

To access Erica’s presentation click here.

Start Early

  • It’s time to get started! Don’t wait until the holidays to begin asking for support.
  • Thank your supporters first. Thank them for their dedication to your cause so far.
  • Show progress. Let donors know how their donations have made an impact.

Use a Campaign Approach

  • Create a holiday communication schedule.
  • Thank and report out first. Keep your communication snappy and to the point.
  • Ask in November and December. You don’t get credit for not asking, so keep it up!
  • Don’t forget year end! International Medical Corps sends out an email once a week leading up to the holidays and one every day on December 29th, 30th and 31st.
  • Show impact. Give examples of what a donor’s contribution can do.
  • Test if you can. What subject lines are working? International Medical Corps found that the more vague an email the better the open rate. Example subject lines, “Don’t stand in line this holiday season” & “A gift that gives back”

Use a Multi-channel Approach when Contacting Donors and Supporters

  • Email
  • Mail
  • Website
  • GlobalGiving, use campaigns like the Recurring Donation Campaign to get the word out
  • Social media like Facebook, twitter, YouTube
  • Online acquisition
  • Holiday giving lists

Thank your Donors Quickly

  • Email and mail
  • Segment if you can, break up thank-yous and asks
  • Give supporters other ways to get involved – social media, forward a friend
  • Continue to report with success stories and progress

Get Ready for Successful Holiday Fundraising!

Posted by Alexis Nadin on October 26th, 2012

Have you heard the news? November and December are the largest donation volume months of the year! Last year, GlobalGiving raised $4.5 million in November and December. Read more here. What is your organization doing to take advantage of this popular giving season?

What do successful organizations do to engage donors during the holidays?

Last year, the Chronicle of Philanthropy polled non-profits during the year-end giving season to better understand successful strategies for donor mobilization during this time. Check out the article here. Here are some key findings from their survey:

  • Groups that reported increases in year-end donations attributed them to “creative twists in online appeals and efforts to show their impact more vividly to donors.”
  • World Vision said that donations made through their online gift catalog jumped by 10% during the first week of December.
  • Charities that worked to improve their storytelling also saw success. Meals on Wheels Association of America sent an appeal from a donor who explains why he volunteers and why he gives (they even used his letterhead!). Some donors who received the letter increased their giving by 10%.
  • Meanwhile, small organizations got creative online using gift card and email cards to incentivize donors to give!

What should you do to get ready?

Make a strategy! Fundraising doesn’t just happen. You have to plan for it. Here are some basic tips for creating a holiday fundraising plan:

1) Set goals. Take a look at your holiday fundraising volume from last year. How much did you raise? How much do you need to raise this year? How much would you like to raise this year? How much do you think you can raise online? In checks? Via text-to-give? Give yourself a specific monetary and donor goal. You may even consider sharing your goals with your donors in your messaging.

2) Mobilize through a campaign. You won’t be the only organization fundraising this holiday season. You will be competing with other organizations for donations from your donors. Use a campaign to galvanize support. Looking for ideas? GlobalGiving has great holiday promotions going on this year. Read more here.

3) Create a communications calendar. Determine how you are going to communicate with your donors—email, Facebook, Twitter, etc.—and when. Think strategically about important dates in November and December:

Remember that you want to be present in your donors’ minds as they’re making giving decisions throughout the holiday season! Check out this graph of year-end donation activityon GlobalGiving in 2011. You can see that there’s a huge spike in donations during the last 3 days of the year. Make sure to send out one final annual appeal in those last few days of the year.

4) Develop your messaging. What are you going to say to stand out this holiday season? What photos are you going to show to introduce your donors to the people that they’re helping? What stories are you going to tell to help your donors understand the impact of your organization’s work?

Remember to keep your emails, project reports, and Facebook posts short and sweet. Make your messages about your beneficiaries—what they need and how your donors can help—not about you and your organization. Include a clear call to action and a link to your project page in each of your messages.

5) Evaluate your progress and prepare to be flexible. Why do you set goals? So that you can set benchmarks and evaluate your success. Set some time aside each week during the holiday season to evaluate your fundraising progress. Determine if you’re on track towards meeting your goals and, if not, what you need to do to meet your fundraising goals. Be prepared to be creative and to make last minute changes to your plan.

Want help developing your holiday fundraising strategy?

Join us on Tuesday, October 30th for our Holiday Fundraising Training or sign up for a one-on-one call with GlobalGiving to help plan your holiday fundraising strategy.

Date: Tuesday, October 30th
Times: 9 am EDT (This time in your city) and 3 pm EDT (This time in your city)
Webinar link: anymeeting.com/globalgiving1 *
*Audio will be available via the webinar link.

Sign up for a reminder.

Holiday and Year-End Giving Trends

Posted by Alexis Nadin on October 26th, 2012

On average, organizations throughout the U.S. raise 30 – 40% of their annual income during the last few weeks of the year (according to our friends at Network for Good and Charity Navigator).

Why the spike in online giving?

In the U.S., all tax deductible donations to non-profits must be made before the end of the year (Dec. 31st) to be eligible for deduction from that year’s taxes. December is also the month of popular American holidays such as Christmas and Hanukkah. Last year, US retail e-commerce spending for the entire November – December 2011 holiday season reached a record $47.6 billion! That’s an increase of 16.8% from the previous year!

In the U.S, year-end fundraising traditionally begins the Monday after Thanksgiving (Nov. 26), otherwise known as Cyber Monday (last year, Cyber Monday was the largest online spending day in history!) but it starts to ramp up for several weeks before. The fundraising seasons lasts until the end of the day on December 31st.

GlobalGiving Year-End Giving Stats

Last year, GlobalGiving raised $4.5 million in November and December, setting a new record for funds raised during the holiday season on the site! Where were all those donations coming from? Well, we have some exciting statistics to share:

  • 19,000 gift cards were redeemed for a total of  more than $1 million;
  • More than 6,000 donors made donations as gifts for more than $400,000;
  • About $500,000 came through employee giving portals; and
  • 400 donors signed up for monthly recurring donations for a total of $10,000 a month!

October 17th Bonus Day

Posted by Alexis Nadin on September 13th, 2012

GlobalGiving is excited to host our third and final Bonus Day of the year on October 17, 2012. GlobalGiving’s previous Bonus Day was a huge success with projects collectively earning $350,449 and $100,000 in matching funds!

See below for complete Terms and Conditions as well as tips for successfully mobilizing donors this Bonus Day!

Bonus Day Terms and Conditions

  • Bonus Day begins at 12:01 am EDT on October 17, 2012.
  • GlobalGiving is offering a 30% match on all donations up to $1,000 per donor per project.
  • There is $50,000 in matching funds. Once funds have been depleted, no more donations will be matched.
  • The organization that raises the most funds on Bonus Day will receive an additional $1,000 from GlobalGiving.
  • The organization that has the most unique donors on Bonus Day will receive an additional $1,000 from GlobalGiving.
  • Projects must be approved and live on the GlobalGiving.org website by October 12th  to be eligible.
  • Only online donations (credit card or PayPal) are eligible for matching. Donations made by check or text-to-give are not eligible.
  • Donations made on www.globalgiving.co.uk or any GlobalGiving sites (including Nike, Eli Lilly, Global Action Atlas, etc) are NOT eligible for matching.
  • Unique donors are determined using numerous criteria, including name, email address, credit card number, mailing address, and IP address. We are monitoring these and other parameters in our system to ensure that only unique, distinct donors are counted towards the donor bonus award.
  • GlobalGiving maintains the right to make a final decision on all matters concerning bonus awards and matching.

PLEASE NOTE:  Matching funds ran out very quickly in our June Bonus Day. We expect funds to last longer this October 17th—we ended last year’s October Bonus Day with $13,000 to spare! But we encourage you to get donations in early.  Be creative! Take into account your time zone and ways that you can motivate donors to give early in the day (or even the night before).

As we plan for 2013, we are considering ways that we can ensure that Bonus Day is beneficial for every organization and donor—even if funds run out early! Thank you for your suggestions. Stay tuned for more announcements about Bonus Days in 2013.

Tips on mobilizing donors

1. Give your donors advanced notice. Let them know about the Bonus Day a week in advance.

2. Identify advocates. Ask them to help you spread the word about Bonus Day. Consider giving them a specific goal—to raise $1,000 or to recruit 10 donors. Offer an incentive—a small gift, website recognition—to your supporters for fundraising on your behalf.

3. Post a project report. Your project reports are emailed directly to your donors. Use them to notify your supporters about this matching opportunity. Project reports are emailed the day after they’re approved.

4. Email your supporters early on Bonus Day. There are limited funds available for matching! Matching begins at 12:01 am EDT. Get started early! Emphasize the match and the importance of giving now.

5. Make sure that your project link is easy to find and sends donors directly to your project.

6.  Build excitement on your Facebook and Twitter! Ask your fans and followers to donate and spread the word. Update them throughout the day with your progress. Ask donors to comment once they’ve made a donation.

7. Reach out to your large donors personally. GlobalGiving will match up to $1,000 per donor per project on Bonus Day. Reach out to your large donors via email or phone.

Questions?

Email Katherine Sammons at ksammons@globalgiving.org.

 

The Inside Scoop: Dell’s International Strategic Giving

Posted by Alexis Nadin on July 1st, 2012

This June, GlobalGiving is hosting a three-part webinar series on corporate giving. On Thursday June 27th we were excited to have Deb Bauer, the Director of Dell’s Corporate Giving host the final webinar in the series, The Inside Scoop: Dell’s International Strategic Giving. Deb spoke about Dell’s strategic giving, community engagement and how to foster a good corporate partnership. If you missed Deb’s webinar or would like a re-cap you can find some highlights below as well as a link to her slideshow and discussion:

Listen to Deb’s presentation and view the slides here.

Background on Dell’s Giving

Dell began giving locally, wanting to represent where the company was working and where Dell customers are.  As Dell began growing globally, so did their span of giving. Dell now works and gives around the world. When deciding what types of projects should be their focus Dell examined themselves as a company and decided to stick to their roots, focusing on young people, the under-served and education initiatives. Dell looks to partner with projects utilizing technology to better their communities. Dell is a 1% company, meaning they give 1% of their annual pre-tax profits.

How Dell Gives

  • Business-led donations
  • Matched employee giving
  • Strategic programs

Types of Projects Dell Works with

  • Youth leadership
  • Social innovation
  • Pediatric cancer
  • Disaster relief

How Dell Identifies Project Partnerships

  • Through employee engagement and referral
  • Reaching out to GlobalGiving to learn about possible project partnerships
  • Call for proposals (only for US organizations)

What Makes an Organization Ready to Work with Dell?

  • Open to employee engagement
  • A respectable track record
  • An innovative idea
  • The ability to make a measurable impact
  • Open to building a transparent relationship

Helpful Resources

As our corporate giving webinar series comes to an end we wanted to touch on two re-occurring themes all three of our presenters spoke about:

  • Volunteer relationship are invaluable; if you are interested in partnering with a company get employees involved through volunteer activities. Think about tailoring your volunteer activities to employee expertise. For example, Dell looks for volunteer opportunities that are technology based. Employee volunteers can help to advocate for your organization within the company.
  • Having a good track record is important. Companies like to work with organizations that have a strong track record within the community and among partner organizations and rigorous financial and organizational documentation. Reflect on your organization’s impact record and how the community you serve views your work.

Thank you to all who attended and participated in the Corporate Giving Webinar Series!

Effective Tactics for Online Fundraising

Posted by Alexis Nadin on May 22nd, 2012

We had a fantastic webinar last Thursday, May 17th on “Effective Tactics for Online Fundraising.” A big thank you to Jenna Sauber, the Interactive Communications Manager at the Case Foundation, for hosting such a wonderful training! She spent some time discussing the best tactics for developing an online fundraising plan.  

Here are the top 5 main takeaways from the conversation

  • Be sure to identify all of the elements that you need before you start! These include a strategy, your fundraising tools, and your supporters. Keep all of the elements in mind when you start planning.
  • Choose a goal and base a strategy around it! The goal can be finding new donors, reaching a dollar target, or reaching new networks in a new location. Now you can better plan how to do your outreach.
  • Keep the “ask” clear, relatable, and unique! When asking your donors for funds, make clear the campaign you are running and make your story compelling to the donor. Now, make the “ask” unique! Try a new tactic to reach donors, such as an event, to get them engaged.
  • After someone donates, be sure to say “Thank You!” Donors are more likely to come back and give if they feel appreciated and know that you are open to sharing more with them. Keep them updated on your project and maybe even invite a donor to see the program.
  • Plan your campaign! Your campaign should have a clear timeline, a clear purpose, and be something that you can communicate to your donors.

If you were not able to attend, we recorded the session for you to listen to at your convenience. You can view the recording here. You can also view the Powerpoint presentation here.

Partner Rewards Bonus Day – June 13th!

Posted by Alexis Nadin on May 1st, 2012

GlobalGiving is going to be hosting our second Bonus Day of the year on June 13th! Starting at 12:01 am EDT on June 13th, GlobalGiving will match online donations made to your project(s) based on your Partner Rewards level.

The matching percentages are as follows:

  • All organizations ranked as Partner will have their donations matched at 30%.
  • All organizations ranked as Leader will have their donations matched at 40%.
  • All organizations ranked as Superstar will have their donations matched at 50%.

Any questions regarding your Partner Rewards level must be received by GlobalGiving no later than June 4th! All matching will be calculated based on your organization’s Partner Rewards Level as of 11:00 pm EDT on Tuesday, June 12th. Be sure that your Partner Rewards level is secure by this time.

What are the terms for Bonus Day?

  • Bonus Day begins at 12:01 am EDT on June 13, 2012.
  • There is $75,000 in matching funds. Once funds have been depleted, no more donations will be matched.
  • GlobalGiving will match up until $1,000 per donor until matching funds run out;
  • The organization that raises the most funds on Bonus Day will receive an additional $1,000 from GlobalGiving.
  • The organization that has the most unique donors on Bonus Day will receive an additional $1,000 from GlobalGiving.
  • Projects must be approved and live on the GlobalGiving.org website by June 11th  to be eligible;
  • Projects participating in the June Invitational Challenge are NOT eligible for Bonus Day
  • Only online donations (credit card or PayPal) are eligible for matching. Donations made by check or text-to-give are not eligible;
  • Donations made on www.globalgiving.co.uk or any GlobalGiving sites (including Nike, Eli Lilly, Global Action Atlas, etc) are NOT eligible for matching.
  • We encourage you to get donations in early, because matching funds will likely run out before the end of the day.
  • Unique donors are determined using numerous criteria, including name, email address, credit card number, mailing address, and IP address. We are monitoring these and other parameters in our system to ensure that only unique, distinct donors are counted towards the donor bonus award.
  • Please note that GlobalGiving maintains the right to make a final decision on all matters concerning bonus awards and matching.

How do I check my partner rewards level?

Simply log in as a project leader, and go to the dashboard. You can access it by clicking the “project entry (PE)” link in the upper right hand corner. This is where you can see your projects, reports, and most importantly, the Rewards Level.

To learn more about why you are a certain partner level, click on the “Reward Level” link at the top.

Once here, you should see the different sub-categories on which we base the Partner Rewards levels. Your overall level is based on the lowest level reflected here. If you are a partner in any one category, you will be at partner level. For example, this organization is leader level for the amount in donations, partner level in quarterly donations, and superstar level for total donors. This organization’s rewards level is Partner.

The right column explains how each sub-category is scored and what your organization would need to do in order to reach the next level. As we expect to have a lot of interest in increasing partner levels ahead of the Challenge, any questions you have about your partner level must be received by GlobalGiving no later than June 4th!

How can you increase your Reward Level?

First, find out which sub-categories your organization is listed as “Partner” or “Leader” and work to become a Superstar! All Rewards Levels are based on the lowest Level in the sub-categories. If you are a Partner in any of them, you will be a Partner on the site. All sub-categories need to be Superstars for you to be a Superstar.

Now, work to increase your Rewards Level!

  • If your organization is a partner at reporting every three months, look at which project needs a report and write one. This can even be about the upcoming Bonus Day!
  • If you need more unique donors or donation volume, start a campaign now to get some unique donors and then you can let them know about Bonus Day in a few months. The Mother’s Day Tribute Card Campaign is a great way to get new donors and raise funds.
  • Remember to contact GlobalGiving with all of your questions no later than June 4th!

Please direct any questions regarding the Bonus Day to Sonja at slehner@globalgiving.org. Questions regarding your Partner Rewards Level can be sent to projecthelp@globalgiving.org.

Stay tuned for another blog post about strategizing for Bonus Day, written by Marshall Bailly of Leadership Initiatives!

How to make a high-quality video on a shoestring budget

Posted by Alexis Nadin on March 15th, 2012

In preparation for GlobalGiving’s Video Contest in February (see the winners here), the team from the What Took You So Long Foundation joined us in hosting trainings for GlobalGiving’s partners on how to create a high-quality video on a shoestring budget.  Below, Philippa Young, Director, Writer, and Co-Producer for the What Took You So Long Foundation shares some wonderful insights into the film-making process.

Telling tales of the creative process

There is both huge demand and incredible potential for telling the stories of non-profits and the important issues they work on through film and video. Distilling complex stories into a simple message in under five minutes, however, can be a daunting task.

Just like writing this post, it’s impossible to say it all. Video is not the same as writing a report or essay on a subject and being selective is half the battle. Leaving room for creating mood and tone through image, sound and music, is just as important as the best interview.

Advice from top filmmakers and development experts

Award-winning filmmaker and Africanist Aaron Kohn: “my top three pet peeves with fundraising videos are too much text, shaky video, and audio recorded on some busy street.”

New York based Director David Newhoff: “I’m not a fan of sound bites in which people say very generic things, so that if I close my eyes I wouldn’t know what organization this is.”

What Took You So Long Director Alicia Sully: “I like to see faces, so make sure that the subject isn’t too far away. Be clear with your style and use both wide and close-up shots in your B-roll and scene setting.”

Global Giving UK, Learning and Support Manager Seth Reynolds: “Keep it short and sweet. Online videos shouldn’t be much longer than three minutes, otherwise viewers just flick.”

Creative Process

The most exciting thing about film and video is the countless ways to be creative and innovative with the medium. There’s no single “correct” way, and everything to be gained from hacking the following advice. But just to get you started on your filmmaking journey…

TALK..

…to someone creative who is not familiar with your organization’s work, someone who isn’t a part of your team. Explaining your story to this person so that they fully understand will help you clarify what you want to say. This person’s creative interpretation and questions will help you see the story from new angles.

WRITE..

…a single, simple message, and illustrate it with an example. Remember that an engaging story uses more than just interviews.

Five important questions to ask during the writing process:

1) Who is your audience? what do they already know?

2) What visuals of the people/country/organisation would set the scene?

3) What visual action will illustrate the issue and solutions being worked on?

4) What words can be shown in visual form? Film does a great job of telling the audience two things at once. The images used in context to the voices can expand or provide counter-point.

5) Does your story come full circle, or pose a question to the viewer?

DRAW..

…a simple storyboard on a piece of A4 paper. This will map out the story’s progression, and show you how much space you are using for interviews and visuals, plus continuity of style and content. A story flows from one point to the next, with a clear beginning, middle and conclusion. Drawing this out will help the team visualize the story, agree on what needs to be shot, and make the editing process simpler.

REMEMBER TO…

1) Wherever possible, let voices from the local population tell their own story, in their own words.

2) Look for what is unique in your organization’s work and be creative. As the volume of communication grows, the bar will continue to rise for what is considered a competent and interesting video.

3) Watch lots of videos with your team, noting down which elements you like, and those you don’t like.

Technical tips for recording interviews

THE SUBJECT

1) Ask your subject to be patient – you want to make sure that the interview is of high quality and they look superb. They may have to move a few times so that the background or lighting works perfectly.

2) Put the subject at ease. It can be nerve-wracking being in front of the camera, so a sense of humor and conversation outside of the subject can help.

3) If language is an issue, make sure you have a good interpreter, and remember to add subtitles in the editing process.

LIGHT

1) Better lighting means a better image on the camera. Be careful not to position a bright light behind the subject as it will cause everything else in the frame to turn dark.

2) A side light on your subject can work well, especially if it hits the eyes. In the absence of a reflector, a white board can do this by bouncing light toward the subject.

3) Video cameras do not like stripes, and black and white are such extreme differences they are best avoided. It’s best if you surround yourself with a variety of tones and complementary colors.

SOUND

1) Use a microphone! Or place the camera very close to the subject so the internal mic is also close.

2) Record interviews in the quietest place possible, turning off air-conditioning units, closing windows, and staying away from busy roads, or groups of other people.

3) Use headphones during the interview to make sure you don’t hear anything you shouldn’t, such as a neighbor hammering the wall, your subject tapping his foot on the ground, a battery that needs to be changed, etc.

FRAME

1) Keep the camera steady. You don’t need an expensive tripod, just something to rest the camera on that won’t move or wobble.

2) The background is best if it’s not too boring (a white wall), but not too distracting (a kitchen). Depth is the best thing to aim to achieve.

3) Construct your picture like a painting – if your subject is wearing a dark sweater place them in front of a lighter background so that they stand out. If there is a plant behind them make sure it’s not “growing” out of their head.

ADVICE FOR INTERVIEWER

1) Explain to your subject that interviewer and interviewee should not speak at the same time and that there’s no rush, so taking time to think about the question is fine.

2) Ask the subject to answer in complete sentences. For example if you ask “Do you enjoy elephants?” They should say “I love elephants.” not “Yes.”

3) Listen to what they say and ask follow up questions so that the result is more of a conversation than a Q&A.

4) Smile as appropriate, but don’t hesitate. It’s very encouraging to see someone smile!

Finally, it doesn’t work to make the story something it isn’t. Audiences are smart and will see straight through glossy PR rhetoric. Documentary-style filming means listening to the story you capture, whether it’s planned or not and going with it.

Make the Most of GlobalGiving in 2012

Posted by Alexis Nadin on January 23rd, 2012

A few weeks ago, GlobalGiving announced our 2012 Calendar. It includes the dates of our 2012 Bonus Days—March 14, June 13, and October 17–along with our contests and campaigns for the year. In February, we’ll be hosting our first-ever video contest, giving your organization the chance to be featured in GlobalGiving’s Facebook and Twitter outreach. In May we’re hosting a Tribute Card Campaign in time for Mother’s Day and in September we’re offering our first-ever Fundraiser Campaign. Check out the calendar to learn more about these campaigns and more!

On Wednesday, January 11th, GlobalGiving hosted a training to go over this calendar and to help you develop a fundraising strategy for your project(s) on GlobalGiving in 2012. Listen to the recording here. Take a look at the presentation slides here. We’ve provided a brief summary of the training below.

Create Your GlobalGiving Strategy

Over the years, we’ve found that organizations are most successful on GlobalGiving when they take the time to set goals, create benchmarks, and make a plan for fundraising success. To help you get started, we’ve put together a strategy worksheet. When developing your strategy, make sure to:

  • Include your GlobalGiving strategy in your overall fundraising strategy.
  • Set ambitious, but realistic goals.
  • Plan a calendar. Take advantage of Bonus Days, fundraising campaigns, and contests on GlobalGiving to spur giving throughout the year.
  • Create quarterly benchmarks to help you evaluate your success.
  • Incorporate GlobalGiving’s Partner Rewards Program into your strategy. Understand what your organization needs to do to achieve Superstar status and integrate this into your strategy for the year.

When creating your GlobalGiving strategy for the year, consider whether your organization is making the most of GlobalGiving. There are three things you can do to optimize your fundraising on the site:

Attract New Donors

In 2011, 2.55 million individuals visited GlobalGiving. Over 102,000 donors gave to projects on the site. What can you do to attract GlobalGiving donors to your project(s)?

  • Write a compelling and easy to understand project description! Donors usually spend 30 seconds on a project page before deciding to give. So, grab donors’ attention right away with close-up, high resolution photos, a specific, action-oriented title, an easy to understand, jargon-free project summary, and tangible and realistic donation options. See a great example. Read additional tips for your project description here.
  • Improve your project ranking(s). GlobalGiving ranks projects on the site based on frequency of reporting, the number of donors, and the overall donation volume. This ranking is used to determine the order in which projects appear under each theme and country on the site, as well as the projects that are featured on the homepage. Learn more. You can find your project(s) ranking on the dashboard of the project entry system.

Engage Existing Donors

Attracting donors to your project(s) is only the first step in developing a long-term, valuable relationship with donors. In order to retain donors, it is important to recognize their donation and to continue to engage them through project reports, fundraising campaigns, and donor tools.

  • 46% of donors stop giving because they feel like their donations are not recognized or appreciated. (Read more.) Make sure to send a personal thank you to donors within a week of a donation being made. Read tips for sending a thank you email from the donation manager here. Use thank you notes to notify donors about upcoming campaigns and opportunities to get involved.
  • Campaigns are designed to help you keep your donors engaged! The deadlines and added financial incentives create a sense of urgency to give now. Campaigns also give your donors a reason to reach out to family and friends about supporting your cause. Use the calendar to identify campaigns to keep your supporters engaged throughout the year.
  • Build donation toolsrecurring donations, donation as a gift, fundraiser pagesinto your regular interactions with your supporters. Are they looking to support your organization around a holiday? Ask them to consider making a donation as a gift. Are they interested in supporting your organization long-term? Recurring donations make it easy!
  • Share success stories and opportunities to get involved through project reports. Don’t forget: project reports are emailed directly to your donors. Use reports as a tool to keep donors engaged and interested in supporting your work. Read more about great project reports here.

Become a Superstar!

We use the Partner Rewards Program to identify organizations to recommend to our corporate partners and to feature in our donor outreach. Superstar and Leader organizations are more likely to be recommended than Partner organizations. You can find your organization’s Partner Rewards Level on the dashboard in the project entry system. Learn how you can become a Superstar by clicking on your Rewards Level.

 

As always, we’re happy to work with you to develop your organization’s fundraising strategy. Set up a call with a GlobalGiving team member here.