Archive for the ‘Trainings’ Category

 

#GivingTuesday is going global – Get ready!

Posted by Alexis Nadin on October 2nd, 2014

Giving-tuesday_webIn the U.S., Black Friday and Cyber Monday traditionally kick off the holiday shopping season where retailers earn the more money than any quarter in the year. Launched in 2012, #GivingTuesday is a day-long campaign that aims to capture this spirit of generosity to help drive donations and volunteer hours during the holiday season!

#GivingTuesday falls on December 2nd this year and it is a call to action to find creative ways for your family, community, company or organization to give! Donations on #GivingTuesday grew 90% from 2012 to 2013. More than 10,000 nonprofits, companies, celebrities are already onboard in 2014. This movement has even gone global, with sister movements in 40 countries and regions, including Australia, New Zealand, Canada, the United Kingdom, Latin America and Singapore!

In the lead up to #GivingTuesday this year, GlobalGiving hosted a webinar featuring some very special guests – Melissa Cronin and Kait Sheridan from 92Y, one of the creators of #GivingTuesday here in the U.S., and Patricio Boyd from OurMark, from the #UnDiaParaDar movement in Latin America! Watch the webinar recording here.

Melissa shared 3 things that an organization can do to make the most of #GivingTuesday:

  1. Try something new! The most creative fundraising campaigns are usually the most successful.
  2. Engage your existing supporters. Make them a part of your project.
  3. And design a campaign that helps you reach out to new supporters!

Patricio shared insights into the effort to spread #GivingTuesday concept to Latin America with #undiaparadar (one day to give) and the movement’s efforts to elevate the culture of giving in Latin America:

  1. Make the most of corporate partner matching funds! Donors like when their donation goes further.
  2. It not all about the money. Blood donation drives, food and clothing drives are also an effective way of giving.
  3. Engage more volunteers. A volunteer today could become a donor tomorrow!

More information about #GivingTuesday and fundraising toolkits to get you started can be found on here and upcoming webinars can be found here. If you have any additional questions, please email givingtuesday@gmail.com.

Organizations in Latin America are encouraged to check out #undiaparadar’s website and to get involved in this regional movement.

Finally, stay tuned for upcoming announcements about GlobalGiving’s Year-End campaigns and how your organization can participate!

So save the date – December 2nd is #GivingTuesday 2014!

 

 This post was written by Lucius Lee, Program Team Intern. 

Make the most of 2014 year-end fundraising

Posted by Alexis Nadin on September 30th, 2014

year-end givingHave you had a chance to look at a calendar recently? October is just around the corner and here at GlobalGiving, we’re getting pumped. Because this time of year means one thing: year-end fundraising, baby! Why the excitement? Well, last year, GlobalGiving helped more than 1,500 organizations raise more than $7.1 million in November and December. That’s more than 32% of GlobalGiving’s total donation volume for the year!

And we’re not alone. According to Blackbaud’s Charitable Giving Report, the average organization raises 35% of their annual income in October, November, and December and industry-wide, almost 20% of online giving happens in the month of December.

Year-end giving through GlobalGiving’s website grew 39% between 2012 and 2013! Take a look at these stats to learn more about year-end giving on GlobalGiving:

  • More than 800,000 people visited GlobalGiving.org in November and December last year!
  • Of those visitors, 31,000 made close to 40,000 donations in November and December.
  • 81,000 gift cards were sold (two times what was sold last year!) for a several million dollars;
  • More than $1.4 million was raised through corporate cause marketing campaigns; and
  • About $785,000 came through employee giving portals.
  • More than $620,000 in donations were made as gifts using GlobalGiving’s tribute card feature; and
  • Almost 700 people signed up for recurring donations for a total of more than $29,000 a month!

What to expect in 2014

See? This year-end fundraising thing is a pretty big deal! So what do you need to do to get ready? Here are some important trends to make the most of this year.

1. Take advantage of important dates. It’s no coincidence that November and December are the biggest giving months of the year. In the U.S., all tax deductible donations to non-profits must be made before the end of the year (Dec. 31st) to be eligible for deduction from 2014 taxes.

December is also the month of popular American holidays such as Christmas and Hanukkah. Last year, Americans spent $600 billion on and off-line during the holiday shopping season; 3.8% more than the year before. And online sales continued to sky-rocket. Online shoppers spent 20% more on Cyber Monday (the largest online spending day in history!) in 2013 compared to the previous year.

Take advantage of these important dates:

  • November 27: Thanksgiving Day
  • November 28: Black Friday
  • December 1: Cyber Monday
  • December 2: #GivingTuesday, a daylong effort in the U.S. to help charities raise money online during the holiday shopping season (Giving was up 90% from 2012!)
  • December 18 – 24: The week before Christmas (retailers traditionally see a surge in sales during this time)
  • December 29, 30, 31: The biggest fundraising days of the year!

2. Remember, you aren’t the only one asking your supporters. According to Google, 47% of donors visited multiple nonprofit websites before making their year-end giving decisions. So start now! The same study found that donation-related searches increased 30% in August and September. This fall, make sure you are taking steps to stand out.

3. Develop a bullet-proof communications plan and a compelling story. It is important to create a multi-channel strategy that incorporates social media and your organization’s website but keep in mind that email is still the number one driver of online donations, generating 35% of gifts. And 81% of donors say impact was the biggest consideration when making a donation. Your year-end communications plan should feature compelling photos and stories that convey your organization’s impact.

4. Make data driven decisions. Earlier this year, GlobalGiving rolled out our Analytics Dashboard, a feature that allows you to keep track of the number of people who visit your project pages, open your reports, and donate to your cause. Use this and other data to make smart decisions about your year-end strategy.

GlobalGiving has got your back this holiday season!

  • Create a solid year-end fundraising strategy. Join us for these upcoming training opportunities.

Developing a Solid Year-End Fundraising Strategy
Date: Wednesday, October 22
Times: 9 am EDT (Find this time in your city) and 3 pm EDT (Find this time in your city)
Webinar link: anymeeting.com/globalgivingus1
Sign up here.

Year-End Communications
Date: Wednesday, October 29
Times: 9 am EDT (Find this time in your city) and 3 pm EDT (Find this time in your city)
Webinar link: anymeeting.com/globalgivingus1
Sign up here.

  • Capitalize on fundraising tools. GlobalGiving’s tribute card feature allows donors to make a donation to your project as a gift for someone special this holiday season. Our fundraiser tool allows your advocates to raise funds to support your year-end fundraising efforts.
  • Participate in a fundraising promotion. We’re offering $10,000 in prizes in the Year-End Campaign to the organizations that raise the most money this December. Organizations must raise at least $3,000 from at least 30 donors to qualify. Learn more here. YouthSpark eligible organizations also have the opportunity to participate in Microsoft’s #GivingTuesday matching campaign. Stay tuned for more details coming soon!

Resource round up

Don’t just take it from us! Learn what others are saying about year-end fundraising. We’ve gathered the best articles and trainings from our peers here:

Protect Your Organization Against Fraud

Posted by Alexis Nadin on August 24th, 2014

Online fundraising is a powerful tool for good! But, unfortunately, as online giving becomes more common, nonprofits are becoming targets for online scams using stolen credit cards and fake checks. GlobalGiving has developed robust systems to protect our partners from fraudulent donations but we believe there’s more we can do to raise awareness about potential risks within the nonprofit community. On Wednesday, August 20th, we hosted a webinar to shed light on the different types of fraudulent activity that we have encountered, to share the mechanisms that we have put in place to protect our partners, and to propose steps your organization can take to safeguard against these scams.

The webinar was hosted by Nick Hamlin, GlobalGiving’s Business Intelligence Analyst, who leads the charge in identifying irregular activity and reversing fraudulent donations. We were also joined by Rebecca Davis, the Founder of Rebecca Davis Dance Company (RDDC), who offered to share her organization’s experience with fraud to help other organizations identify risky activity.

You can watch a recording of the webinar here. (You can earn a “Listen” point on your effectiveness dashboard by watching this recording!) Check out a brief summary is provided below.

Why worry about fraud?

Non-profits rely on trust, time, and funding to accomplish their mission but fraud can compromise all three and reduce your impact!

Stolen credit cardsFour Common Types of Fraudulent Activity:

Stolen Credit Card Testing

  • What happens?
    • Fraudsters obtain lists of stolen credit card numbers
    • Before using them, they need to test if they work
    • Make a small donation on GG before larger purchases elsewhere
    • Small transactions (usually 10-50 USD)
    • Donors you’ve never heard of before
    • Strange email addresses
  • How is GG protecting my organization from this?
    • Our system rejects many stolen cards automatically
    • Automatic regular scans to identify donations that succeeded
    • Preemptive reversals and notifications to you
    • Known fraudsters are no longer allowed to use GG

Reversal

Fake Large Donor (more…)

Securing Monthly Donations Online – Recurring Donations

Posted by Sylvia Lorenzini on June 30th, 2014

Webinar link: https://www.anymeeting.com/WebConference-beta/RecordingDefault.aspx?c_psrid=EF57D781824B

Guest speaker: Chris Hines, from Apopo US

Why do recurring donations matter?

Because they are a consistent and reliable source of income! Recurring donors are your most loyal supporters. Once a donor signs up, they give on average for 8 consecutive months, and the main cause of cancelation is expired credit cards.

A little background on Apopo

Apopo trains rats to detect landmines and TB in Tanzania and Mozambique. Their Adopt a HeroRAT campaign where donors could “adopt” a rat was starting to stagnate. Donors would get updates and pictures, but no interaction or social media engagement. So, Apopo launched a new recurring donation experience with myapopo.org, a personalized, engaging platform for donors.

apopo

Experimenting to increase recurring donations!

-Testing on the website homepage

  • Support button – changed the color, background, and added small animation to the button and found that it drew more clicks and a higher percentage of website visits
  • “Help us save lives” banner – moved up the banner higher on the homepage and received more clicks and more donations

-Testing on donation page

  • Donation pictures – saw increase in recurring donations when switched the Adopt image. Always test new images to see which ones attract the most clicks
  • Donation amounts – track how many donations received for the amounts and descriptions given
  • Default to monthly donation instead of annual donation – Focus more on monthly donations and had more engagement and less cancellation
  • Put video on page to better explain recurring donations
  • Added other currencies to donation pages to make it easier for more donors to give
  • Got feedback that PayPal page discouraged donors from giving. Made changes and got a higher completion rate for recurring donations

-Testing communication frequency

  • Allow donors to choose how frequently they want to get emails – give more options to customize for donors
  • FB sharing link on top right – to make donors feel comfortable sharing stories on FB, Apopo provided examples of what stories will be shared that has increased FB sharing among donors

-Testing subject lines

  • Fun, mysterious, unique subject lines got higher open and click through rates

Lessons learned

  • Plan campaigns well in advance and know when communications are going out
  • Inspire, motivate and engage donors so they feel more involved and get others to join
  • Bring in more interactive, fun elements
  • Reward recurring donors with exclusive content – make donors feel like they’re getting something in return
  • Keep testing!

How much did experimentation cost? The A/B testing that Apopo did cost only Chris’ time. There are a lot of free tools you can use to do A/B testing including tools on GlobalGiving and on Optimizely.

How GlobalGiving Doubled Recurring Donations

GlobalGiving experimented with different calls-to-action to get one-time donors to upgrade to monthly recurring donations. Here are the three types of calls-to-action GlobalGiving put on donor’s shopping cart pages:

–          Simple call to action

–          Call-to-action offering different match percentages for new recurring donations

–          A group offer, so the more people who upgraded got a higher match percentage

We found that the group offer with the 75% match drove the highest number of upgrades.

Here’s a blogpost explaining more on how we doubled recurring donations on our site: http://tools.blog.globalgiving.org/2012/07/31/how-to-double-your-recurring-donations/

What did we learn?

Never Settle! Always keep experimenting to improve your fundraising. Run your own recurring donation experiments. Look at how you communicate with your recurring donors. And take advantage of week-long recurring donation matching opportunities on GlobalGiving.

 

All the best,

Jen Masutani

 

How to Collect Stories from Your Community

Posted by Alexis Nadin on May 5th, 2014

Last week, GlobalGivng staff Britt Lake, Marc Maxson, and Sarah Hennessy held a webinar on the recently announced Storytelling Fund. We reviewed some definitions and background on feedback, learned more about using the Storytelling Tool, and finally learning about applying to the Storytelling Fund.

Watch the recording here.

What is Feedback? Why is it important?

Collecting feedback is an important way for you to gather information from your community to improve the services you offer to your beneficiaries or constituents. Closing feedback loops helps you move beyond simply collecting data in community surveys- by acting on that information, and communicating those actions back to your constituents, you can engage your community in a more impactful cycle of learning and improving your work. You’ve heard us talking about listening, acting, and learning- closing a feedback loop helps your organization do all three.

Collecting and acting on feedback from your constituents is analogous to conducting consumer satisfaction surveys in a for-profit setting. These surveys help businesses measure their performance and adjust their activities accordingly. The same principle applies to collecting feedback from the community in which you work. This type of “bottom-up” information helps you adjust your programming to ensure that you are meeting the needs of your community, and amplifying your impact as much as possible.

There are a variety of effective ways to collect and act on feedback- and, with the new GG Effectiveness Dashboard, we are giving you credit for doing it! One method of collecting feedback from your community is through the GG Storytelling Tool. This tool guides you through the collection of stories from your community about the issues that they find most pressing, and then helps you analyze that qualitative data in order to help you discover how best adjust your programming. In short, this tool helps you make sense of a large amount of qualitative information (stories) by turning it into quantitative information (like more traditional M&E approaches).

What is the GG Storytelling Tool?

So how does the tool work? Here’s what the Storytelling Cycle looks like:

Storytelling lifecycle

Find information on the tool, as well as a step-by-step guide, here.

After building your storytelling form online, you can train a group of volunteers to take those forms into your community (using a computer or via paper) and collect stories. We call these volunteers “scribes”. We have found that using volunteers from your organization, rather than staff, can help in obtaining the least biased and most helpful stories. Remember, you should not just collect stories from your direct beneficiaries, but also look to your community at large for feedback. While it may seem like your direct beneficiaries would give you the best information about your programming, the most useful feedback will actually be both from those closest to your work, as well as those tangentially affected: parents, neighbors, and friends of your direct beneficiaries, who are all, in one way or another, effected by your organization. (more…)

Apply for Professional Storytelling Support

Posted by Katherine Sammons on May 5th, 2014

 

GlobalGiving is excited to offer a new storytelling support program! GlobalGiving’s Angela Wu will visit an organization in August to help capture stories of impact through photographs, video, or short narratives. Angela is a professional photographer and has her own photography company, Mustard Tights. Stories, whether visual, oral, or written, capture an audience and succinctly show the work and impact of your organization. Storytelling isn’t just about posting a photo on Facebook, rather, storytelling is intentional and creates lasting connections. Click here to learn three reasons why nonprofits should practice storytelling. Learn more about the application below and apply today!

Angela Wu

Angela Wu

Application Highlights          

Due Date:  June 13, 2014

Application: Click here 

Selection Date: July 3, 2014

 

Please send questions about the application or program  to ksammons@globalgiving.org. Thank you!

 

Online Fundraising Academy: Fundraising Evaluation and Analysis

Posted by Alexis Nadin on May 1st, 2014

kaylanKaylan Christofferson, GlobalGiving’s Business Intelligence Analyst, joined us for the final session of the 2014 Online Fundraising Academy to talk about Fundraising Evaluation and Analysis. Kaylan and her team support GlobalGiving in financial goal setting and benchmarking and lead the charge in tracking annual progress and evaluating year-end results. She is responsible for compiling a weekly analysis of site activity and donations. She discussed the value of goal-setting and ongoing monitoring of fundraising activities and provided concrete tips to get started!

Session recording: https://www.anymeeting.com/WebConference-beta/RecordingDefault.aspx?c_psrid=EF56DA888348  

Session notes:

Fundraising Analysis

WHO should be using data to drive fundraising strategy?

  • If your organization has limited resources and if your organization is working for an important cause (which should be everyone!), you should be looking at data.
  • With limited resources, you need to use resources as efficiently as possible. 
  • If working for important cause, data can help to maximize effectiveness to generate more funds for your work

AdWords-Best-Practice_Loves-DataWHY should we use data?

  • Data analysis is using the numbers to help guide your actions, set fundraising goals, and measure progress so you can maximize funds to support your mission
  • When resources are limited, using your time efficiently and effectively is even more important!
  • Example: Look at time spent on different fundraising activities to compare how effective each activity is. Can see that board outreach is more time-efficient. This is not saying that you should only focus on your most efficient activity, but this can help you be more efficient and help you stay on track with your fundraising goals.

Fundraising Activity

Time Spent on Activity

Total Donations from Activity

Email outreach

10 hours

$1,000

Board outreach

3 hours

$1,000

Social media

5 hours

$300

WHEN should you use data to set goals?

  1. Before a particular fundraising campaign or event
  2. Annual strategic planning and throughout the year

Example 1: Set a goal before a particular campaign/event – Bonus Day

How much money can your organization raise on Bonus Day? (more…)

Online Fundraising Academy: Donor-Centered Retention Strategy

Posted by Alexis Nadin on April 24th, 2014

CCA_Brochure_6We were fortunate to have David Schaeffer, the Vice President of Development at the Children’s Cancer Association, join us for the eighth session of the Online Fundraising Academy! David has close to twenty years of fundraising experience, having worked in development for multiple organizations including Make A Wish Foundation, the American Cancer Society, and now, the Children’s Cancer Association. He is joining the Academy for the second year in a row to share his organization’s donor-centered approach to retention.

Watch the session recording here.

Session notes:

Children’s Cancer Association – A nonprofit based in Portland that provides support and joy to children with cancer and their families

Donor Retention – measure of how many donors continue to donate to your organization

  • High retention rate means you have a strong base of donors – the longer donors give, the more likely they will continue to give
  • Low retention rate means you have to keep finding new donors – difficult and expensive, not an effective use of money or time
  • This study Fundraising Effectiveness Project (FEP) found that:
    • Between 2006 and 2011, donor retention rates decreased by about 10%
    • Overall donor retention was 39% in 2012, down from 41% in 2011
    • Repeat donor retention was 61%
    • New donor retention was only 23%
    • Attrition eating into ability to retain donors – For every 100 donors gained, organizations lost 105 donors

Some causes of donor attrition

  • They have no memory of supporting the organization – make sure they know where they’re money is going; connect back to the mission
  • The organization asked for an inappropriate amount – create gift arrays starting with your organization’s average donation amount (the amount your donors like to give)
  • They were not reminded to give again – reach out to people at least 2x year to give them a chance to give
  • They didn’t feel connected – help them understand why they give
  • The organization didn’t tell them how donations were used

Ways to increase donor retention

  • Know who donors are, metrics, donor analysis for communications
  • 91 days is the lapsed period – if you don’t reach out to donors 91 days after their initial donation, you’ll most likely lose them. Need to acknowledge them right away.
  • Personalize your communication – build one-on-one relationships
  • Show donors how their funds help you achieve your mission
  • Send thank you letters
    • Be brief, personal
    • Include a story of a beneficiary, how donor dollars are being used, and give them a chance to contact you
    • Don’t ask for another gift – donor may not see it as a sincere thank you
  • Segment your communication to donors
    • Send specific communications to certain groups of donors (making sure it’s personalized)
    • Segment by past giving, zip code, age – send emails to people it’s most relevant to
  • Create a donor stewardship moves management plan

CCA Acknowledgment Standards
(more…)

Announcing the Storytelling Fund!

Posted by Alexis Nadin on April 17th, 2014

gg-storytelling-logo-croppedHere at GlobalGiving, we believe that good feedback loops are crucial to becoming an effective development organization.  In order to solve the world’s biggest problems, we must be Listening to constituents, peers, and experts; Acting on what we hear; and Learning from those experiences.   We want to help you to become more effective through this process as well!

We just launched our Effectiveness Dashboard to help you track and improve your own progress along this cycle.  One way your organization can earn points is by collecting feedback from those who benefit from your services.  You can’t listen to your community, act on what you hear, and learn from those experiences without first collecting feedback from the community where you do your work.

GlobalGiving’s Storytelling methodology asks community members:Tell us about a time when a person or an organization tried to change something in your community.”  Storytellers then answer a few basic questions about their story, and the tools we’ve developed can help you analyze those stories to inform your programs and help you better understand your community.

Storytelling Fund

To make this process a little easier, GlobalGiving is offering technical support and up to $2,000 to help your organization collect the feedback it needs through our Storytelling methodologyAs an added bonus, you’ll also earn points on your Effectiveness Dashboard!   The deadline to apply is May 17.

Storytelling Webinar

To help you develop a plan for collecting feedback within your community and to provide you with more details about the new Community Feedback Fund, GlobalGiving will be hosting a webinar on Wednesday, April 30 at 9 am EDT (Find this time in your city) and 3 pm EDT (Find this time in your city). Sign up for the webinar here.

Want to apply?  Here are the Terms and Conditions:

  • Only GlobalGiving Partners, Leaders, and Superstars with active projects on GlobalGiving.org are eligible to apply.
  • Organizations may apply for a maximum of $2,000 in funds to be used to cover costs specific to story collecting, and must include a draft budget for the support sought.
  • Organizations receiving the funds must use the GlobalGiving storytelling tool to collect these community stories.  All stories become part of the GlobalGiving’s open source database.
  • Storytelling Funds can be used to cover incremental costs for collecting stories, including:
    • Printing or copying the story form
    • Volunteer/scribe/storyteller incentives (but not regular staff salary)
    • Translation and transcription of the forms or stories
    • Workshop space rental
  • Funds will be sent after the first 100 stories are collected and entered into the Storytelling database.  It is the responsibility of the organization to notify GlobalGiving when the stories are collected and to submit receipts of the costs.
  • The first 100 stories must be collected before September 1, 2014 or GlobalGiving reserves the right to revoke the funds.
  • In addition to funding, recipients selected for this opportunity also receive:
    • A pre-collection call with a GlobalGiving storytelling expert to help design your story collection;
    • Participation in a training webinar on using the tool and analyzing the data for an unlimited number of staff;
    • Ongoing support from GlobalGiving storytelling experts while the initial storytelling is conducted;
    • One round of post-collection analysis.
  • The deadline to apply is May 17, 2014.

Can GlobalGiving Help You Become More Effective?

Posted by Alexis Nadin on April 17th, 2014

As you know, GlobalGiving offers a set of tools to help you raise funds from individual donors and progressive companies. But that’s only part of our mission. Our mission is to catalyze a marketplace for information, ideas and money, helping you access not only critical funding, but also critical tools and knowledge so that you can be as effective as possible with the resources you do have.

What do we mean by effectiveness? Well here’s what we’ve seen: whether in business, government or the nonprofit sector, the world’s most agile and adaptable organizations are learning organizations. They’re engaged in a continuous Cycle of Progress: listening, acting, learning, and repeating. (Sound a little like a core value you might have heard from us before?) These organizations are constantly honing what they do based on the best information they can get their hands on.

So that’s our mandate: we are working to create better ways for you to listen to your peers, your constituents, and researchers in your field, so that you can test those ideas, learn, and improve! We have reason to believe that by giving you opportunities to experiment and learn from real-time feedback through the GlobalGiving platform, we’ll be giving you the tools you need to experiment and improve your work in the community you serve! By giving you access to the kinds of tools and information that can inspire and accelerate this “Listen, Act, Learn. Repeat.”cycle, we believe we’re one step closer to helping you increase your own social impact on the ground.

This is why we’re introducing the Effectiveness Dashboard for GlobalGiving’s nonprofit partners. Find it by clicking on one of the Listen, Act, or Learn boxes on your main GlobalGiving dashboard (or click this link: https://www.globalgiving.org/dy/v2/pe/analytics/effectiveness.html). But before you panic… STOP! Don’t worry, we’re not creating a bunch of new hoops for you to jump through to demonstrate your effectiveness. We’re simply putting a new framework in place to track what you’re already doing.

EffectivenessScreenshot

The first 200 organizations that visit their dashboard and answer these 3 questions about it will receive a bonus $25 prize, just for checking it out. Visit your dashboard now!

Go to my Effectiveness Dashboard

Questions? Learn more about the Effectivness Dashboard in the FAQs here. This dashboard is very much in early stages, and you can expect that we’ll solicit your feedback to create the best tools and resources that help accelerate your progress in a way that does not distract from your work. Help us improve it by sharing your comments and questions by emailing projecthelp@globalgiving.org.

Ideally, as you Listen, Act, Learn. Repeat, you’ll be able to track your progress on the dashboard.  And as you’re demonstrating your progress toward effectiveness, we want to  provide you with the kind of exposure to assure the entire world knows it, so your funding can increase as you demonstrate your progress toward becoming more effective.  That’s why later this year, we will begin to incorporate your effectiveness into your Partner Rewards and your project ranking. Don’t worry, we will give you plenty of warning before any changes go into effect and we will continue to welcome your feedback and input when that happens.

Thanks for being part of this learning journey with us!