Listen, Act, Learn. Repeat. Posts

Introducing GlobalGiving Disaster Feedback Fellows

Introducing GlobalGiving Disaster Feedback Fellows

GlobalGiving is offering an opportunity for ten disaster relief and recovery practitioners to become GlobalGiving Disaster Feedback Fellows. The purpose of the Disaster Feedback Fellowship is to build a community of practice among disaster relief and recovery organizations that collect community feedback and implement changes to improve their work.

Disaster Feedback Fellows will have the opportunity to spend one week in Washington, DC learning from each other, promoting their projects to an audience of peers and funders, and speaking at and attending the 2018 Feedback Summit on October 4-5, 2018. This Summit will bring together leading thinkers, practitioners, funders, and researchers to talk about closing feedback loops in aid, philanthropy, and government. We want to feature your important work among this group, regardless of your experience or knowledge of the topic. For those newer to collecting and using feedback, we will cover your tuition to attend a one-day Feedback Crash Course on October 3. This interactive workshop will equip you with the knowledge, skills and tools you need to listen and respond to feedback from the people you seek to serve.

Disaster Feedback Fellows will spend their first day in Washington learning from each other, as they share their experiences navigating their work in a post-disaster environment. The second day will be all about helping you grow your network and your work, as we provide opportunities for you to tell your stories to new donors or media outlets. Following their week in DC and with the support of GlobalGiving, the 2018 Disaster Feedback Fellows will help drive feedback learning and peer exchanges within their own communities and the greater GlobalGiving community.

We are looking for people with a range of experiences collecting and using feedback – from expert to novice! – so that we can learn and grow with each other.

Fill out this short form by July 20 to apply! As always, feel free to reach out with any questions.

The Benefits

  • Ticket to attend the Feedback Summit on October 4-5, 2018 ($600 value)

  • Full tuition to attend the one-day Feedback Crash Course on October 3, 2018 ($400 value)

  • A $10,000 grant to cover your travel and accomodation for one week in Washington, DC

  • Opportunity to speak about your organization’s work in front of funders and peer organizations

  • Connection and collaboration with other nonprofit partners carrying out disaster recovery work

  • Opportunity to be featured in GlobalGiving’s social media, Learn section, and/or donor newsletter

  • One-on-one in-person fundraising and content support from the GlobalGiving team

  • Opportunity to apply for additional funding for ideas sparked during this experience (either related to community feedback or collaborative projects developed from contacts you made during the week)

The Requirements

  • In-person presence in Washington DC the week of October 1-5, 2018

  • Participation in the two-day Feedback Summit on October 4-5, 2018

  • Participation in the one-day Feedback Crash Course on October 3, 2018 (either as a participant or a trainer – we know some of you are already experts in this topic!)

  • Ability to speak about your organization’s work to a larger audience (either as an individual, on a panel, during a webinar, or as a table leader)

  • Creation of one blog post about the work that your organization is carrying out related to community feedback

As always, let us know at projecthelp@globalgiving.org if you have any questions!
Announcing the 2017 Fail Forward Winners!

Announcing the 2017 Fail Forward Winners!

In this year’s Fail Forward contest, we acknowledged that we all are constantly learning. Failure is one of the key components to organizational growth. This year, project leaders did not just share their stories of failure, but they shared how their organizations grew greater from the experience. Organizations transformed their challenges into successes by listening, acting, learning, and repeating!

Thank you to all the participants this year. We were overwhelmed by your wisdom, growth, and adaptability. Three organizations shared their story of learning through failure particularly well. The 2017 Fail Forward winners are:

Isha Vidhya’s Participation in the Feedback Loop for GlobalGiving

Isha Vidhya’s Participation in the Feedback Loop for GlobalGiving

Isha Vidhya was a recipient of our Feedback Fund. Recently, they shared these insights with us.

Constantly improving the quality of education imparted and the infrastructure has always been one of our top priorities at Isha Vidhya. In order to assess the satisfaction of the students and parents on Isha Vidhya matriculation schools, Isha Vidhya participated in a feedback program called ‘Feedback Loop’ that’s offered by one of the world’s renowned fundraising platforms Globalgiving.

We employed a few college students on a part-time basis to interview 280 students and 20 parents spread across three (Villupuram, Dharmapuri, and Salem) of our schools. Data collected was entered into a database and results were analyzed.

Survey results and plans of action

Listening to You: Results from the Nonprofit Partner Survey

Listening to You: Results from the Nonprofit Partner Survey

You’re probably used to it by now – every quarter, we at GlobalGiving send out a survey to get your feedback. We do this because we want to hear what you have to say, the good, the bad, and the ugly, so that we can ultimately serve you, our nonprofit partners, better in the programs that we run, the technology that we develop, and the services that we provide!

As you know, one of our core values at GlobalGiving is Listen, Act, Learn. Repeat. Surveying is one such way that we listen to you so that we can act in accordance with the needs, challenges, and priorities that resonate most. We are excited to share this overview of the top-line results, in addition to how we plan to act based on the feedback that we’ve received.

From May 15th to 26th, we released the 2017 GlobalGiving Nonprofit Partner Annual Survey, a long-form version of our quarterly survey, in which we asked you to answer key questions and topics related to the GlobalGiving experience. During the 12-day period during which the survey was open, 626 nonprofit partners responded. Of these, 55% were Superstars, 32% were Leaders, and 11.5% were Partners. (The remainder were organizations which are new to the platform.)

GlobalGiving & Impact Guru Partnership!

GlobalGiving & Impact Guru Partnership!

The last two years have been an immense learning experience for GlobalGiving in India. In 2015, we decided to venture out into this vast country and truly live one of our core values: Listen, Act, Learn, Repeat.

Listen: What did we hear from our partners?

In 2016 for the very first time we recruited, trained and sent out 8 Indian Field travelers to 20 states across the country to visit around 100 of our 220+ Indian nonprofit partners. Through this team we did an in depth needs assessment among our Indian partners to identify how GlobalGiving could help them better. Amongst the many needs and ideas shared by our partners one stood out. 72% of the organisations that participated in the assessment stated that giving their donors a single and central platform for making donations from various countries and being able to provide their local supporters with Indian tax deductions could support them in improving their ability to crowdfund.