Effectiveness Posts

Listening to You: Results from the Nonprofit Partner Survey

Listening to You: Results from the Nonprofit Partner Survey

You’re probably used to it by now – every quarter, we at GlobalGiving send out a survey to get your feedback. We do this because we want to hear what you have to say, the good, the bad, and the ugly, so that we can ultimately serve you, our nonprofit partners, better in the programs that we run, the technology that we develop, and the services that we provide!

As you know, one of our core values at GlobalGiving is Listen, Act, Learn. Repeat. Surveying is one such way that we listen to you so that we can act in accordance with the needs, challenges, and priorities that resonate most. We are excited to share this overview of the top-line results, in addition to how we plan to act based on the feedback that we’ve received.

From May 15th to 26th, we released the 2017 GlobalGiving Nonprofit Partner Annual Survey, a long-form version of our quarterly survey, in which we asked you to answer key questions and topics related to the GlobalGiving experience. During the 12-day period during which the survey was open, 626 nonprofit partners responded. Of these, 55% were Superstars, 32% were Leaders, and 11.5% were Partners. (The remainder were organizations which are new to the platform.)

Introducing GlobalGiving’s Peer-to-Peer Mentoring Program!

Introducing GlobalGiving’s Peer-to-Peer Mentoring Program!

We have heard your feedback and request for us to build additional ways for you to learn from your peers. With that in mind, we are excited to introduce the GlobalGiving Mentoring Program! This program will allow you to connect with your fellow nonprofit partners and learn from their expertise! You can either sign up for one-time call with our mentors on a topic that interests you or you can create a longer-term relationship with your mentor. It’s up to you!

We have four amazing GlobalGiving partners who are here to mentor you through your fundraising journey and help your organization become more successful. Here are the four topics you can now receive assistance on through a mentoring consultation:

GlobalGiving & Impact Guru Partnership!

GlobalGiving & Impact Guru Partnership!

The last two years have been an immense learning experience for GlobalGiving in India. In 2015, we decided to venture out into this vast country and truly live one of our core values: Listen, Act, Learn, Repeat.

Listen: What did we hear from our partners?

In 2016 for the very first time we recruited, trained and sent out 8 Indian Field travelers to 20 states across the country to visit around 100 of our 220+ Indian nonprofit partners. Through this team we did an in depth needs assessment among our Indian partners to identify how GlobalGiving could help them better. Amongst the many needs and ideas shared by our partners one stood out. 72% of the organisations that participated in the assessment stated that giving their donors a single and central platform for making donations from various countries and being able to provide their local supporters with Indian tax deductions could support them in improving their ability to crowdfund.

How Students with Dreams are Learning to Become Leaders

How Students with Dreams are Learning to Become Leaders

Art and Global Health Center Africa (AGHCA) is a recipient of GlobalGiving’s 2015 Feedback Fund. Recently, they shared these insights with us.

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Our Students With Dreams (SWD) program provides leadership training, mentorship, and seed funding to teams of college students to address challenges they identify in their communities in Malawi. We believe financial skills are critical. We teach our young leaders how to develop cost-effective, high-impact solutions from limited resources. In 2015 and 2016 we gathered feedback to better support them and the communities they serve.

We used several surveys about:

  • Dreamers’ experiences in the program.
  • Their self-assessment of their leadership and financial skills.
  • Their recommendations on how to improve the program. This included a focus group.

Creating Wealth Among Kenyan Youth

Creating Wealth Among Kenyan Youth

Vijana Amani Pamoja (VAP) has been a GlobalGiving partner since 2010. They have participated in storytelling for multiple years and designed their project from that process. Recently they shared their insights with us. 

Eunice, 23 years old, resides in Kiambiu and works as a hairdresser and beautician. She was one of the vocational training students for VAP’s 2014 cohort. Soon after completing her course, she was referred to Emma’s salon for a job placement as a hairdresser.

Her greatest joy is the fact that she doesn’t create a living for herself but for her sibling as well. ‘’I always wished to do hairdressing but I didn’t have the money to pursue my dream. In Mrembo salon, I learned both beauty and hairdressing and it has been of great help in my life. I’m now earning some money, I get paid on commission. I don’t earn a lot but the little I get covers my upkeep, pays my rent, and I help out a little bit with my family especially my little brother who I help with school fees. I would like to have my own salon and a beauty shop and currently I am saving towards that’’.