Over the last several months, we’ve collected feedback from our nonprofit partners about what new tools, features, and improvements you’d like to see on our platform in two different ways. First, late last year, we shared a public-facing product roadmap to collect your ideas about what improvements we should prioritize. Then in March, we sent our annual survey, getting your feedback on everything from our email response times, to our matching campaign design, to our learning tools and resources. We’ve heard from nearly 1,000 of you, and you’ve inspired us with your innovation and thoughtfulness! Here is some of what we heard, and how we are planning to respond (or have already):
Bringing greater visibility to your work – when we asked “What does GlobalGiving do for your organization”, the most common response, after fundraising support, was related to GlobalGiving bringing greater visibility to your work through our marketing efforts. We are putting even more effort and resources into our marketing efforts this year to make sure we can continue to bring more eyes and dollars to your projects!