Thanks for Your Feedback!

Thanks for Your Feedback!

Here at GlobalGiving, we strive to Listen to, Act on and Learn from your feedback.  So we are very grateful for the 750+ responses we received for the Project Leader Quarterly Survey this May!  This survey has given us important insights into what you think of GlobalGiving and how we can better support the wonderful work that you do.

One of the questions we asked is what kind of improvements to the website would you like to see.  Thirty-three percent of you said creating project appeal templates to email donors outside of project reports is your top priority, while 20 percent of you would also like to be able to embed videos in project reports.  We hear you!  We will be working with our team to implement these features so you can better communicate with donors and show them the importance and impact of their support.

We also asked what training topics would be most beneficial for your organization.  Eighty-three percent selected “Reaching potential donors on GlobalGiving or on social media,” while over 50 percent of respondents would like trainings in managing donor relationships and communicating with existing donors.  It is clear that donor recruitment, management and retention are topics that you are interested in!  We will be sure to put together more trainings on donor relationships in the future.

We found that the majority of you are satisfied with GlobalGiving’s ability to help your organization raise funds, achieve credibility, raise awareness for your cause and expand your global audience!

We also discovered that many of you were satisfied with  all of GlobalGiving’s tools and trainings!  We work hard to provide you with knowledge and support you need to become more effective and make our world a better place.  We encourage you to take advantage of these services and to let us know if there is any additional information you would like us to provide!

However, many of you are also unfamiliar with the GG Rewards Dashboard, a system that GlobalGiving uses to recognize and reward your efforts as a GlobalGiving partner.  Thank you for your honesty!  We will be looking into how to increase visibility and awareness of this feature, as well as how to improve GG Rewards so that it can be a more effective and valuable tool for you and your organization.   

Organizations like yours are doing amazing things for the community, the country, and the world — you inspire us everyday!  Thank you for taking the time to let us know what you think.  If you have any additional questions or comments, please send us an email at projecthelp@globalgiving.org.  

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